ONLINE PAYMENT

CORPORATE

  2. Corporate
  3. PERSONAL DATA PROTECTION

FOMA FAUCETS & FITTINGS PERSONAL DATA PROTECTION AND PROCESSING PRIVACY NOTICE

At Foma Faucets & Fittings ("Company"), acting as the data controller under Personal Data Protection Law No. 6698 ("KVKK"), we attach the utmost importance to the security and confidentiality of your personal data processed in connection with the services we provide through our website and the online collection and payment transactions carried out on it.

This Privacy Notice has been prepared to inform you about the personal data processed through the Online Payment system available on our website.

1. Personal Data We Process

The following categories of personal data are processed when online payment and collection transactions are carried out through our website:

  • Identity Information: First name, last name, Turkish ID number (or tax identification number).
  • Contact Information: Phone number, email address, billing address and delivery address.
  • Customer Transaction Information: Order details, invoice information, payment amount and transaction date.
  • Transaction Security Information: IP address, website access logs and payment security authentication (3D Secure) log data.

Important Note (Credit Card Security): Your credit or debit card details (card number, expiry date, CVC code, etc.) are never stored or retained on our company's servers. Card details entered during the payment process are transferred directly to the infrastructure of our contracted payment provider or bank through a secure SSL-certified connection. The transaction is then completed by the relevant financial institution.

2. Purposes of Processing Personal Data

Your personal data is processed only to the extent necessary, relevant and proportionate for the following purposes:

  • Processing online payment and collection transactions,
  • Managing sales and invoicing processes,
  • Managing customer relations and handling requests and complaints,
  • Ensuring transaction security in accordance with Law No. 5651 on the Regulation of Publications on the Internet and related legislation,
  • Providing information to authorised institutions and organisations as required by applicable legislation.

3. Methods and Legal Grounds for Collecting Personal Data

Your personal data is collected wholly or partially by automated means through the online payment form and electronic transaction steps available on our website. In this process, your personal data is processed on the following legal grounds set out in Article 5 of the KVKK:

  • Processing is necessary for the establishment or performance of a contract, provided that it is directly related to the parties to the contract,
  • Processing is necessary for the data controller to fulfil its legal obligations,
  • Processing is necessary for the legitimate interests of the data controller, provided that this does not prejudice the fundamental rights and freedoms of the data subject.

Your personal data is processed on the basis of these legal grounds.

4. Parties to Whom Personal Data Is Transferred and Purposes of Transfer

Your collected personal data may be transferred to the following parties:

  • Contracted banks and payment service infrastructure providers for the purpose of completing online payment and collection transactions,
  • Our financial advisers and relevant public authorities (such as the Revenue Administration) for the purpose of managing invoicing and accounting processes,
  • Judicial authorities and authorised public institutions and organisations for the purpose of resolving legal disputes or fulfilling legal obligations.

Such transfers are carried out in accordance with the personal data processing conditions set out in Articles 8 and 9 of the KVKK.

5. Rights of the Personal Data Subject

Under Article 11 of the KVKK, you have the following rights as a data subject:

  • To learn whether your personal data is being processed,
  • To request information if your personal data has been processed,
  • To learn the purpose of processing and whether your data is being used in accordance with that purpose,
  • To know the third parties to whom your personal data has been transferred, either within Türkiye or abroad,
  • To request the correction of incomplete or inaccurate personal data,
  • To request the deletion or destruction of your personal data when the reasons requiring its processing cease to exist, even if it has been processed in accordance with the KVKK and other applicable laws,
  • To request that third parties to whom your personal data has been transferred be notified of any correction, deletion or destruction,
  • To object to any result arising against you from the analysis of your personal data exclusively through automated systems,
  • To claim compensation for damages if you suffer harm as a result of the unlawful processing of your personal data.

6. Contact and Applications

To exercise the rights listed above, you may submit your request to our Company in writing or through other methods determined by the Personal Data Protection Board.

Company Name: Foma Faucets & Fittings
Address: Sarıgazi Mh. Lise Cd. Falcıoğlu Sk. No:1 Sancaktepe, Istanbul
Email: info@foma.com.tr
Phone: +90 (216) 622 39 78