ONLINE PAYMENT

FOMA FAUCETS & FITTINGS DISTANCE SALES AGREEMENT

This Agreement sets out the rights and obligations of the BUYER and the SELLER regarding orders/purchases and online payment transactions carried out electronically by the BUYER through the SELLER's website.


1. PARTIES

SELLER:

Company Name: Foma Faucets & Fittings
Address: Sarıgazi Mh. Lise Cd. Falcıoğlu Sk. No:1 Sancaktepe, Istanbul
Telephone: +90 (216) 622 39 78
E-Mail: info@foma.com.tr

BUYER (CUSTOMER):

The natural or legal person placing an order / making a payment through the website (Online Payment Screen). The address and contact details declared by the BUYER during payment shall be taken as the basis.

2. SUBJECT OF THE AGREEMENT

The subject of this Agreement is to determine the rights and obligations of the parties, in accordance with the provisions of Consumer Protection Law No. 6502 and the Regulation on Distance Contracts, concerning the sale and delivery of the product(s) ordered electronically by the BUYER through the SELLER's website and paid for via the online payment system.

3. CHARACTERISTICS AND PRICE OF THE PRODUCT OR SERVICE SUBJECT TO THE AGREEMENT

The type, quantity, brand, model, number of units, sales price and payment method of the purchased product(s) are as specified in the online payment form or order summary. The total amount paid includes VAT and, where applicable, shipping costs.

4. GENERAL PROVISIONS

  • 4.1. The BUYER declares that they have read and understood the preliminary information provided on the website regarding the essential characteristics of the product subject to the Agreement, its sales price, payment method and delivery terms, and have given the necessary confirmation electronically.
  • 4.2. The product subject to the Agreement shall be delivered to the BUYER or to the person/entity at the address specified by the BUYER within the period stated on the website for each product, depending on the distance to the BUYER's place of residence, provided that this period does not exceed the statutory limit of 30 days.
  • 4.3. The SELLER is responsible for delivering the product subject to the Agreement in good condition, complete, in conformity with the specifications stated in the order and, where applicable, together with its warranty documents and user manuals.
  • 4.4. Delivery of the product is conditional upon electronic approval of this Agreement and full payment of the purchase price by the BUYER through the online payment system (credit card / debit card). If the purchase price is not paid for any reason or the payment is cancelled in the bank records, the SELLER shall be deemed released from its obligation to deliver the product.
  • 4.5. If payment is made by credit card or a similar method and the bank or financial institution fails to pay the product price to the SELLER due to the unauthorised and fraudulent use of the card by third parties, the BUYER is obliged to return the delivered product to the SELLER within 3 days.

5. RIGHT OF WITHDRAWAL

In distance contracts concerning the sale of goods, the BUYER has the right to withdraw from the Agreement by rejecting the goods within 14 (fourteen) days from the date on which the product is delivered to the BUYER or to the person/entity at the address specified by the BUYER, without assuming any legal or criminal liability and without providing any reason.

Cases in Which the Right of Withdrawal Cannot Be Exercised:

  • Products specially manufactured in accordance with the BUYER's requests or personal needs,
  • Faucets and spare parts whose packaging, seal, band or protective wrapping has been opened, which have been installed or used, or which have lost their resale condition.

To exercise the right of withdrawal, the BUYER must notify the SELLER in writing by e-mail or telephone within the 14-day period. The product must be unused, its original packaging must be undamaged, and it must be in a condition suitable for resale. For returns, the product must be returned complete, together with the original invoice.

6. COMPETENT COURTS

For the implementation of this Agreement, Consumer Arbitration Committees shall have jurisdiction for disputes up to the monetary threshold announced by the Ministry of Trade, while Consumer Courts located in the place of residence of the BUYER or the SELLER shall have jurisdiction over other consumer disputes. For commercial (corporate) purchases and disputes, the Istanbul Anatolian Courts and Enforcement Offices shall have jurisdiction.

7. ENTRY INTO FORCE

Once the BUYER has completed the steps relating to the order and payment placed through the website, the BUYER shall be deemed to have accepted all the terms and conditions of this Agreement. Before the order and payment are completed, the SELLER is obliged to obtain the BUYER's electronic confirmation that this Agreement has been read and accepted on the website.

SELLER: Foma Faucets & Fittings
BUYER: [Paying Customer / Customer Declaration]
DATE: [Transaction Date]